English
Last updated: June 14, 2026
Visaely ("we", "us", "our") provides a visa application assistant app. This Privacy Policy explains what personal data we collect, how we use and share it, how long we keep it, and the choices you have, including how to delete your account and data. By using Visaely you agree to this policy.
1. Data We Collect
- Account data: name and email address, provided directly or via Google Sign-In.
- Application data: visa applications, checklists, appointments, travel details and notes you enter.
- Purchase data: subscription and purchase status processed through Google Play Billing and RevenueCat (we do not store your card details).
- Device & usage data: app interactions, approximate diagnostics, push-notification token and, for ads, an advertising identifier.
2. How We Use Your Data
To create and manage your account, deliver the visa-application features, provide customer support, send notifications you opt into, process purchases, show advertising, prevent abuse, and improve and secure our service.
3. Third-Party Services
We share limited data with service providers that help us run the app:
- Google Sign-In — authentication
- Supabase — secure database, authentication and storage
- Google AdMob — advertising
- OneSignal — push notifications
- RevenueCat & Google Play Billing — subscription and purchase management
These providers process data under their own privacy policies. We do not sell your personal data.
4. Data Retention
We keep your personal data only as long as your account is active or as needed to provide the service and meet legal obligations. When you delete your account, your data is permanently removed as described below.
5. Account & Data Deletion
You can permanently delete your account and all associated data at any time from Profile / Settings → Delete My Account in the app, or by visiting visaely.vercel.app/delete-account. Requests are completed within 30 days.
6. Data Security
Your data is protected with industry-standard security measures, including encryption in transit. No method of transmission or storage is 100% secure, but we work to protect your information.
7. Children
Visaely is not directed to children under 13, and we do not knowingly collect data from them.
8. Changes
We may update this policy from time to time. Material changes will be reflected here with a new "last updated" date.
9. Contact
For any privacy questions or requests, contact us at support@visaely.com.